Repair Service
Whether it's a decades-old bifold from your grandfather, a chain wallet that's seen a hundred-thousand miles, or a card holder with a broken stitch — our repair bench in Hanoi takes them all.
We provide repair services for physical wallets only. We do NOT offer cryptocurrency, blockchain, or financial wallet services.
We provide onchain wallet help for product-related issues only — physical damage, stitching repair, hardware fixes, snap and zipper replacement, and chain restoration. This service applies strictly to physical wallet products you can hold in your hand.
Yes — for physical wallet products only. Our scope covers product-related issues such as stitching, hardware, snaps, and chains. We do not offer any crypto, blockchain, or financial services.
Yes. Our bench accepts physical wallets from any brand or era — bifolds, card holders, chain wallets, money clips, and long travel wallets.
Submit the form on this page with a clear photo of the damage. Our bench will review and email you a quote within 1 business day.
Once your quote is approved, we'll email you the workshop's mailing address and packaging guidance. Inbound shipping is the customer's responsibility.
Most repairs are returned within 10–14 business days of arrival at our bench. Full restorations may take longer; we'll confirm in your quote.